In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, we offer a consumer mediation system. The selected mediation entity is: MEDIATION SOLUTION under number 16972/VM/2508. In the event of a dispute, you can submit your complaint on its website: https://sasmediationsolution-conso.fr or by post by writing to SAS MEDIATION 222 Chemin de la Bergerie 01800 SAINT JEAN DE NIOST